Notes, walkthroughs, and field observations from AQM's consulting work — written for the quality manager who needs an answer this morning, not next quarter. Drawn from more than ten years of audits, certifications, and the kinds of judgment calls that don't show up in the standards themselves.
All of the proposed details have not yet been finalized; but making an assessment from the draft copy there are some likely changes that might be worth mentioning at this time. 1. A significant structural change. This change will modify the current 1 through 8 sections set-up, and change it to a 1 through 10 […]
Because information in document form drives nearly every action in any organization, the ability to control this information usually means the difference between success and failure. Thus, document control remains the single most critical quality assurance discipline. As with many other systems, document control is more successful if it’s simple, intuitive and user-friendly. And the […]
Benchmarking is a methodology that is used to search for best practices. Benchmarking can be applied to strategies, policies, operations, processes, products, and organizational structures. By finding and adopting best practices you can improve your organization’s overall performance. Best practices can be found either within your own organization or within other organizations. It usually means identifying organizations...
A Total Quality Management training video that our final year class at the University of Edinburgh made in the style of Charlie Chaplin’s Modern Times. The intention was to teach, teamwork, production line processes, process optimization, defects, quality, and continual improvement Kaizen.
The blog covers a decade of consulting work, but it doesn't cover everything. If you have a specific QMS question and you'd rather ask a person than search, send us a one-paragraph email and a consultant will reply within one business day.
